For billing inquiries, information regarding cable installation, or cable repair, contact “Spectrum” at 42 Industrial Park Road, Saco, Maine 04072 207-553-3965 or 118 Johnson Road, Portland, Maine 04102. Activation and Sales at 1-800-206-1562. General Information at 1-800-206-7173

Our Municipal Budget can be found on our website. Information can also be obtained at the Finance Director's office in the Town Hall, 1 Summer Street, Kennebunk, ME 04043, 207-985-2102 ext. 1327.

Fir information on any and all Social Security question, go to www.ssa.gov

The code enforcement and planning departments are responsible for and issues the following types of permits:

• Building
• Blasting
• Changes of Use / Occupancy
• Electrical
• Home Occupation
• Plumbing
• Septic Systems
• Signs
• Shoreland
• Solar Panels

A building permit is required for the construction or alteration of any building or structure such as: 

• Demolition of a structure
• Change in use or occupancy of any structure 
• Buildings or structures moved into or within the Town of Kennebunk (including sheds; any shed larger than 200 sq.ft. must include plans)
• Swimming pool installation
• Interior alterations (renovations, window replacement, etc.)

A building permit is also required for: 

• Residential and Commercial Solar Photovoltaic (PV) System
• Installation of a permanent sign or banner
• Filling, grading, lagooning, dredging or timber harvesting in any Shoreland or Resource Protection Zoning Districts
• Construction or alteration of piers, docks and wharves
• Chimney construction or modification
• Electrical and Plumbing work (including septic system installation)
• Driveway openings (may require additional permits from MDOT and/or Town of Kennebunk Public Services Department)

Additional permits may be required for properties located in the Historic Preservation, Shoreland and/or Resource Protection Zoning Districts. The Code Enforcement Officer shall not act upon any application for building permit until all other permits which may be required by the Zoning Ordinance, and other local ordinances, or under State or Federal law regulations have been received. 

All building permit applications shall include:  

1. A plan drawn to scale including:

• Dimensions (in feet) of the lot
• Any streets, alleys or right of ways on or adjacent to the lot if applicable
• Location and ground coverage of all buildings proposed to be constructed, moved or demolished
• Location of any wetlands and any other water bodies

2. A statement of the intended use of any buildings and the lot even in event of demolition;

3. Septic design for a wastewater disposal system or statement of Sewer District connection approval

Once your permit has been received it has been deemed complete, it will be reviewed by a Code Enforcement Officer.  If there are any questions about your permit application, or if additional information is needed, you will be contacted using the contact information provided on your permit application. 

The Code Enforcement Officer will approve or deny applications for building permit within thirty (30) days from the date of filing a complete application. Current turnaround time for permit issuance is approximately 2-3 weeks.

Once your permit has been approved, you will be notified by email that your permit is ready to be picked up as well as the cost for the permit.  

If you have additional, specific questions for a Code Enforcement Officer please contact our office to schedule a phone call or a meeting at (207) 604-1303 or via email.  

The Town of Kennebunk adheres to and enforces the following: 

State of Maine Uniform Building & Energy Codes, which include:

• International Residential Code 2021 edition
• International Building Code 2021 edition
• International Energy Conservation Code 2021 edition
• International Existing Buildings Code 2021 edition

A permit granted by the Code Enforcement Officer, under the provisions of this Ordinance, shall automatically expire if the work or change involved is not commenced within six months of the date on which the permit is granted, and if the exterior work or change is not substantially completed within one (1) year of date of issue.

Yes, a building permit is required for sheds. 

In addition, if the shed is larger than 200 sq. ft., plans must be submitted with the building permit application. 

Yes.

The State Model Energy Code requires windows and doors to meet current standards.

There a four different ways to achieve compliance to the energy code and the applicant or builder needs to choose one.  Under the 2021 IECC the requirement options are now (as amended by MUBEC):

• Prescriptive path –
  1. Ceiling: R-60
  2. Exterior Wall: R30 or 20 + 10ci or 13 + 15ci or 0 + 20ci – (2021 IECC) with a continuous barrier surrounding the structure.
  3. Floor over basement/crawl space: R-30
  4. Basement Wall: R-15ci or R-19 or 13+5ci (continuous insulation)
• Total UA or res-check
• Simulated Performance path alternative
• Energy rating index
  
  Please contact the Code Enforcement Office with further questions on energy requirements.  

On June 13, 2017 the voters in the Town of Kennebunk approved an ordinance titled  "Use of Consumer Fireworks (PDF)." The ordinance requires that a permit must be issued for all consumer fireworks use in Kennebunk. Please visit the Fireworks in Kennebunk page for complete details regarding Fireworks in Kennebunk.

We schedule classes frequently.

Please contact Dean Auriemma at (207) 604-2102 ext. 1641 or by email.

We use the Maine Forest Service as our Burning Permit System.
 
NARRAGANSETT POINT (BEACH FIRE PIT) - You MUST come into the Fire Station on the day that you wish to have a fire at the fire rings provided at Narragansett Point.  A maximum of 2 permits daily will be allowed on a first-come first-served basis.  Phone calls will not be permitted. 

Seasonal campfire permits will also be obtained through the Maine Forest Service each day the occupant/resident wants to burn. 

Burn permits are issued through the Maine Forest Service starting at 9:00 a.m. each day once the State of Maine Forest Service has determined the Fire Class Day. Kennebunk is located in Zone 10. If Fire Danger is a class 3 or higher, there will be no burning permits issued. The officer in charge may also choose to shut down burning even on a class 2 day if winds are predicted to be high or if wind gusts increase more than originally predicted for that day, as well as any time they feel there is a higher danger. Kennebunk is located in Zone 10. Burning may not start until after 9:00 a.m. and must be finished by 11:00 p.m.
 
All burn permits are for clean wood products only, and piles are to be kept small (i.e., 3’ diameter piles). Burning of highly combustible materials and/or domestic, household trash such as paper and cardboard is prohibited by law.

These permit policies are recommended standards, suggested by the Maine Forest Service. These policies are in place to protect life and property and help the Fire Department in controlling the possibility of fires getting out of control. If you have any questions concerning these policies, please feel free to contact the Kennebunk Fire Rescue at 207-604-1354. 

No. Please contact a Certified Chimney Technician/Sweep.

No. Please contact a Certified Chimney Technician/Sweep.

Yes. Contact the Fire Department (Captain's Office ) @ 207-604-1355 or send an email to schedule a time that works best for you.

For more information about town fire hydrants, or to report a leaking fire hydrant please contact the Kennebunk Kennebunkport & Wells Water District at 207-985-3385 or their website.

To report a fire or EMS emergency, call 9-1-1.

Then it's doing its job. Do not disable your smoke alarm if it alarms due to cooking or other non-fire causes. You may not remember to put the batteries back in the alarm after cooking. Instead, clear the air by waving a towel near the alarm, leaving the batteries in place. The alarm may have to be moved to a new location.

You should change the batteries in your smoke alarm and carbon monoxide detector two times a year. A good rule is when you change your clocks ahead in the spring, change your batteries. And, when you change them back in the fall, again, change the batteries.

Some smoke alarms are considered to be hardwired. This means they are connected to the household electrical system and may or may not have batter back-up. Alarms that are hardwired to the home's electrical system should be installed by a qualified electrician. It's important to test every smoke alarm monthly. Always use new batteries when replacing the old ones.

In short, yes you are. Title 36 §558 and §558-A outlines the prorating of taxes and the liabilities of the parties involved.

Kennebunk's tax bills go out once a year (the bill will have two stubs for payment). The first half is due the second Friday in October, and the second half is due the second Friday in April.

The Assessor's Office analyzes sales information, economic data, and other information to determine the value of property. That information is then used to develop the assessments, through mass appraisal technique, of all the unsold property in the municipality. The International Association of Assessing Officers provides a general overview of assessing in their brochure "For the Property Owner Who Wants To Know" . Laws and procedures specific to Maine are not represented in the brochure.

Go to kennebunkmaine.us/addresschange and complete the on-line form (link at the bottom of the page). You also may submit your request via fax: (207) 985-4609 or mail to: Town of Kennebunk, Assessing Office, 1 Summer Street, Kennebunk, ME 04043.

You ALWAYS come to the Town Hall first to pay excise tax at the Tax Collector’s Office. You can find us on the 2nd floor of the Town Hall. Read here for details about the registration process and what documentation will be needed. 

No, as the owner of the property/taxpayer, it is your responsibility to notify your mortgage company of taxes due. We send our tax bills to the name and mailing address that you provided to our Assessor’s Office. If you need to update that mailing address, you can do so here.. 

Commercial and Recreational Mooring Waitlist Procedure 

 New and repeat mooring waitlist applicants must file their completed form & fee between January 1st and May 1st of the same year. 

 Failure to File during the allotted time will void the application and fee!  

Form and fee must be mailed to the Harbormaster and received no later than May 1st, 2026. 

Mail to:
Attn. Harbormaster 
Town of Kennebunk  
1 Summer Street Kennebunk, ME 04043

The current 2026 waitlist for both Commercial and Recreational will be posted on the Town of Kennebunk under the Harbormaster tab soon after May 1st, 2026. 

Contact the Harbormaster with any questions regarding the Waitlist Application. 
Jamie Houtz 
Kennebunk River Harbormaster 
207-205-0991 

Yes, there is one mooring available at $25 per night, with a three-night maximum stay. We only allow a 30-foot vessel with a 5-foot draft at this time.

The Town uses an organic pesticide called Essentria IC-3. View the MSDS (Material Safety Data Sheet) for complete product information. 

Applicants must provide proof of identification for themselves and all household members (i.e., drivers’ license, state ID, birth certificate, social security card, etc.). Proof of household income must be provided from all sources including state benefits, child support, cash on hand, loans, tax returns and retirement accounts, etc. Proof of expenses must also be provided for the household including food, housing costs, heating fuel, electricity and work related expenses, etc. Applicants must also provide verification of any DHHS benefits the household receives. Prior to an appointment applicants should visit My Maine Connection online. You may register or log in to access your DHHS Summary page and print verification of your benefits. Online access to My Maine Connection will also be available during your appointment.

To order a certified and legal copy of a birth certificate (if the birth occurred in Kennebunk, Maine, or if the mother of the child was living in Kennebunk, Maine, at the time of the birth) please complete a birth certificate request form.

Yes, there are two ways to watch meetings (on cable TV and streaming online). Meetings are broadcast live on Kennebunk’s cable TV, channel 1302 for the Select Board, Planning Board, Site Plan Review Board, and Zoning Board of Appeals. Web streaming options of live or previously broadcast meetings can be found at www.kennebunkmaine.us/tv.  Of course, you can always attend the meetings at the Town Hall. All meetings are open to the public.

No. The Treasure Chest is generally only open from April through October.

The town is always looking for committee members. We have a committee volunteer form you can fill out and submit to the Town Manager's office. Upon receipt, you will be contacted to discuss your interest in serving. A committee list, showing all town committees, with meeting schedules and vacancies, is available on the committee section of our website. Take a look and see what interests you!

If you would like to compliment an officer, your written comments should be sent directly to Kennebunk Police Chief Robert F. MacKenzie via email (rmackenzie@kennebunkmaine.us) or mail (Kennebunk Police Dept., 4 Summer St., Kennebunk, ME, 04043). Verbal comments can be directed via telephone to Chief MacKenzie, Patrol Lt. Eric O'Brien, or to a shift supervisor by calling the police department at 207.985.6121 or by stopping into the police lobby Monday through Friday between 8am and 4pm.

The ordinance was approved on June 14, 2016 and went into effect on October 14, 2016. As of that date "no single-use plastic carry-out bag shall be distributed, either with or without charge, to a Customer, at any Retail Establishment located in the Town of Kennebunk.”

West Kennebunk: Seasonal gardeners may rent one 10 foot by 10 foot plot based on availability. The cost is $40 per 10 foot by 10 foot plot. Permanent gardeners may rent one 10 foot by 20 foot plot based on availability. The cost is $80 per 10 foot by 20 foot plot. Park Street School: Seasonal gardeners may rent one 4 foot by 8 foot plot based on availability; rental of a second plot subject to permission from garden coordinator. The cost is $40 per plot.

Please go to GPS.gov for information on how to correct addressing issue with software providers such as Google Maps, Uber, and MapQuest..

Requests are usually approved within 10-14 days of the submission (assuming no conflicting or incorrect information information).

You will need to update your file with the Tax Assessor's Office. You can go to their link on our website to request the address change or see them in person at the Town Hall.

Taxes are due in October and April.

The Town of Kennebunk does not require that you obtain flood insurance for you property. 

No, flood insurance is intended to provide coverage for damage to a structure and the contents only, not property.

The Flood Maps are more properly known as Flood Insurance Rate Maps or FIRMs since the purpose is to identify risk due to special hazards.  If you own a property located within a special hazard area, flood insurance is recommended.  FEMA has indicated that properties located in newly mapped areas are likely to be grandfathered, but the risk remains.

The A zone designates areas of ponding or non-wave action.  The VE zone is a velocity zone and denotes areas prone to wave action.  Local flood plain management ordinances dictate the type of construction standards that must be met within each zone.

Yes, reconstruction in a Flood Zone is possible, but may require varying compliance with the codes depending on the designation of the flood zone.

The Flood Plain ordinance will need to be amended and the State of Maine is working on a model ordinance.

A decision on whether to file an appeal of the proposed Flood Maps is a decision of the Board of Selectmen as this will require authorization of funds and ultimately the Chief Elected Official (CEO) is considered by FEMA as the proprietor.  The Selectmen in their capacity are the CEO.

This area is not eligible for participation in the National Flood Insurance Program (NFIP).

You will find answers to many of your questions about Flood Insurance and the National Flood Insurance Program (NFIP) on FEMA's website.  

It is important to keep beneficiary information for life insurance and retirement plans up-to-date. To change you beneficiary information, complete the applicable form(s) below:

1. ToK Emergency Contact Form (PDF)
2. MMEHT Life Beneficiary Form (PDF)
3. MainePERS GLI Beneficiary Form (PDF)
4. MissionSquare Beneficiary Change Form (PDF)
5. MainePERS Beneficiary Change Form (PDF)

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Employees should have received their medical and dental cards when initially enrolled. If you never received your medical card or need a new one you can contact the Health Trust, Member Services, at 1-800-852-8300, or email htservice@memun.org. If you never received your dental card or need a new one, you can request one by logging in on Northeast Delta Dental.

Please note: Employees do not receive a vision card. You may login on VSP – www.vsp.com or call 1-800-877-7195 for more information about the plan.

MMEHT Service Representatives are available to individual participants. They can be reached Monday through Friday from 8:00 a.m. to 4:30 p.m. by calling 1-800-852-8300. This number is also listed on the back of your health insurance card.

Notify your Division Director/Designee to complete a Department Use Payroll Form. Complete the section on personal information changes and your DD will submit the form to HR. HR will notify benefit vendors and update your information in our systems/with Payroll. Benefit eligible employees must also complete a Health Trust Change of Address Form (PDF) with an original signature (not electronic) and submit that to HR.

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When out of work for more than 3 days, employees should think about Family Medical Leave and Income Protection. The Family Medical Leave Act (FMLA) is unpaid leave for eligible employees for up to 12 weeks per 12 month period, for one or more qualifying events. These qualifying events are included in the Town’s FMLA Policy. The Town requires employees use their accrued sick time while on leave. If you run out of sick time, you would then use accrued comp/personal/floating holiday time or request to use vacation time. If employees know they will be out for over 3 days and meet one or more of the qualifying events, they should complete an FMLA Employee Request Form and send it to HR. If you know you need to be out of work for more than 3 days for a qualifying FMLA reason, please complete the request form as far in advance as possible (preferably 30 days in advance but unplanned absences will be accepted when they occur). HR will help the employee through the process which may include income protection.

Income protection is a benefit offered to full-time employees when they are first hired with the Town, and they can enroll in 40%, 55% or 70% plan options. If an employee is disabled short-term, from a non-work related illness/injury, they may be eligible to receive benefits. Benefits begin the first day of an accident or on the 8th day of an illness. Income protection can be coupled with FMLA. See the Income Protection Summary for more information.

HR is happy to assess individual situations and guide employees through the process.

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The Employee Assistance Program (EAP) is provided through the Health Trust and Anthem. The EAP offers many resources for employees and their household family members to deal with questions and problems regarding mental health, financial services, and legal services. This program is free to all employees, including those not enrolled in the Town’s health insurance. Employees can see more information under Benefits Information on the intranet, on the Health Trust website, or by calling 1-800-647-9151.

"Open Enrollment" is a set period of time toward the end of the calendar year when employees may elect or change their benefits through the health trust including medical, dental, and vision. Benefits eligible employees may join/enroll in any of the three plans, add or drop dependents from their plans, or drop their current coverage if covered by another plan through a parent or spouse.. *Open enrollment dates will be announced later this year.*

To make changes to your benefits outside of the open enrollment period, contact HR to assist you and determine if you are currently eligible to make the change.

A clean, modern, safe facility that will benefit the Town’s Public Services Department to more efficiently and effectively conduct their day to day services that they provide to the Town.

The current facility is outdated, overcrowded and does not meet current codes.  The current facility is no longer efficient and is a hindrance to effective service delivery.  Over 85 Town fleet vehicles, including all emergency response vehicles, Public Services vehicles, Parks & Recreation vehicles, Codes and Assessing vehicles, are serviced on site out of two garage bays.

If the proposed Public Services Facility Expansion Project is approved, this will allow for more storage and maintenance bays to more effectively keep track of Town assets. The expansion will eliminate overcrowding and be a safe, modern, facility that meets today's building code standards.  The new facility would eliminate the need to borrow space from other departments for training purposes. The facility expansion project would make servicing all town vehicles easier with the proposed larger garage area.

The proposed plan allows for the Dog Park to remain at 36 Sea Road.

The Public Service Facility Expansion would:

• Allow for all valuable equipment to be stored inside.  
• Provide a better work environment for Public Services employees.
• Include an onsite Training Room
• Include additional garage bays to better service the Town’s fleet.  
• Provide better storage to help with inventory and organization.

The vehicles at the existing Public Services Facility are currently stored outdoors, which exposes them to the elements year-round.

With the proposed wash bay and indoor storage, the fleet will now have a better chance of reaching its replacement date. It will be easier to wash the equipment after each use and they can be kept in a warm building vs. being kept outside in the elements.

A freshly washed and well-cared-for fleet extends the lifespan of the vehicle.