As part of a 2 year pilot program and grant, the Town of Kennebunk is partnering with ITNAmerica to offer a local volunteer transportation program. ITNCountry is a transportation platform specially designed for rural and small communities. ITNCountry has launched in 10 communities across the U.S. Kennebunk expects to begin this ride program in early 2022.
The Town of Kennebunk, in partnership with York County Community Action Corporation (YCCAC), is pleased to provide an in-town bus route every Tuesday in Kennebunk. The KITT (Kennebunk In-Town Transportation) is currently limited to a flex route in Downtown Kennebunk, and is separate from the privately run Intown Trolley, which operates sightseeing tours in the Kennebunkport/Lower Village/Beaches area. KITT will pick riders up at centralized stops and drops off at various locations in Kennebunk such as Hannaford, Shopper’s Village, Downtown and the Library.
The Center, located at 175 Port Road in Lower Village, offers a volunteer driving transportation called FISH (Friends In Service Helping). Volunteer drivers provide rides to Kennebunk, Kennebunkport and Arundel residents who need to get to medical appointments. Riders may use FISH Transportation when they have no other means (friends, family) of getting to an appointment.This service is not meant to handle repetitive appointments for life sustaining procedures or clients in wheelchairs as volunteers are not trained to handle that type of transport. Drivers prefer morning and early afternoon appointments.
To request a ride, please review the FISH program procedures (PDF) and contact The Center at (207) 502-2895. Please register as a rider (PDF) and provide at least four business days advance notice of your appointment.
MaineCare Services: Non-Emergency Transportation
MaineCare offers Non-Emergency Transportation (NET) for eligible members. You may be able to get a ride to your appointment or your ride reimbursed by MaineCare if the appointment is covered by MaineCare and you are eligible for transportation services.
Transportation Requests and Mileage Reimbursement
Call for a ride as soon as you schedule your MaineCare-covered appointment. You must call the broker in your region at least two (2) business days before the appointment unless the need is urgent. MaineCare has hired companies to be transportation brokers to schedule rides. The broker checks that your appointment is covered by MaineCare and that you are eligible for a ride. The transportation broker for York County is Logisticare. You can contact them for transportation requests and mileage reimbursement at: 1-877-659-1302, or submit requests online.
A full list of brokers that cover different areas of the state can be found here.
York County Community Action
YCCAC offers a range of transportation options available to the general public and equipped for people with disabilities. For more information on any of their programs,or to reserve a ride, call (207) 324-5762.
In Kennebunk, the following services are offered:
Connect to Cancer Care
The Connect to Cancer Care Program (PDF) will provide transportation services to any resident needing assistance getting to cancer care at area facilities.
Each Wednesday the Local Rides shuttle takes residents to Biddeford for shopping and medical appointments. Riders must make a reservation in advance by calling (207) 324-5762, and are typically picked up at their homes with a return trip an hour or more later. View detailed route information here (PDF).
York County Veterans Ride Service
The York County Veterans service helps veterans requiring transportation to medical appointments. Reservations are required. Please contact York County Community Action at (207) 324-5762 for more information.
The Town of Kennebunk is committed to exploring additional options for our citizens who do not have access to their own transportation. If you have a transportation need that cannot be met by one of the following resources, please contact the Social Services office at (207) 604-1342.